Lia Fander
Discover the app/website. Tasks: A. Hear about the website/app from a fellow resident, B. Download the app on her personal phone, Feeling: Curious, hopeful Improvement: None
Set preferences. Tasks: A. Access and set up profile, B. Choose to orate or write,
C. Choose what language to write in, Feeling: Impatient, Improvement: Make setting the preferences as simple as possible for users
Select the Pal to write to. Tasks: A. Choose generation preference, B. Choose to be paired with someone random, Feeling: Nervous, anticipation, Improvement: PenMatch function looks at profile preferences
Write the note. Tasks: A. Pen out the note to her chosen pen pal, B. Submit the letter for review, Feeling: Hopeful, happy, fondness, Improvement: A prompt that helps get the letter writing started that people could relate with
Return to the GENCHAT project page.
Aaden Teo
Discover the app/website. Tasks: A. Heard about the app from a friend, B. Visit the website on laptop, C. Create an account, Feeling: Curious, stressed about using technology, Improvement: Keep the registration process as simple as possible with clear progression indicators
Set preferences. Tasks: A. Set language, B. Set preference to orate the letters, Feeling: Nervous, Improvement: You can skip certain preferences if you have a specific person in mind already
Select the Pal to write to. Tasks: A. Open the menu, B. Search for his grandson’s name, C. Select his grandson, Feeling: Anticipation, hopeful, Improvement: Robust search/filter function to find desired pen pal
Write the note. Tasks: A. Click “write a note”, B. Speak into the mic, C. Send the note off to review, Feeling: Pleased about using tech successfully, Improvement: Make sure the mic function is easy to access and use
Return to the GENCHAT project page.
Ace Doretta
Discover the app/website. Tasks: A. Heard about the website from his school’s language teacher, B. Download the app on his phone, Feeling: Excited, Improvement: N/A
Set preferences. Tasks: A. Set up profile, B. Choose language preference as french, C. Choose “outside my country” as a preference. Feeling: Anxious about all the set up required, Improvement: Having an abroad preference in the profile section
Select the Pal to write to. Tasks: A. Picks generation, B. Picks random within language preference, Feeling: Curious, Improvement: N/A
Write the note. Tasks: A. Writes the note in french, B. Submit for review, Feeling: Struggles a bit with writing but is satisfied at the end, Improvement: Auto-translation feature that lets you write and receive from anybody
Zia Love 